To offer an optimal performance and the best possible service, all members of our motivated and reliable team are well experienced and highly qualified. Our large success potential is based both on multilingual specialists and generalists working in the indoor and field service, focusing on a high customer contact frequency.

The Keferstein Team stands for:

  • excellent knowledge of the paper and board market
  • most up-to-date product and application know-how
  • transaction and negotiation experience at all levels
Our team is able to communicate in German, English, Italian and French.

Of course, the communication media and EDP used by us are equipped with state-of-the-art technology.


A qualified customer support by our field service is provided on a demand-oriented basis. To warrant optimum assistance, you as supplier or customer will have one and the same contact partner at your side throughout the entire business process, which may include the following steps:

  • market and production information
  • submission and tracking of quotations
  • price negotiations
  • order verification and processing
  • deadline monitoring
  • arrears billing
  • after-sales service
  • support on logistical processes
Moreover, we offer our suppliers a professional and trade-specific translation service for their leaflets, web presence, etc.